Report defect or damage

If you have arrived delivered damaged, please use the damage below for damage report below. Do not send the goods back before contacting us. Please report the damage within 14 days of receipt of the delivery.

Customer data

First name Last Name*

email address* email*

Telephone number

Address* address 2

Postcode City*

province Country*

Different delivery address

Pursue

first name Last Name

Address address 2

Postcode City

province country

Damaged product* Product number brand Description of the damage* Business date*

Photo of the damaged product

Upload a file or drag and drop.

JPG, JPEG, PNG, GIF, PDF, Doc, Docx, Heic, WebP, AVIF, BMP, TIFF, PPT, PPTX up to 10MB

Additional documents (e.g. confirmation of the post office via the damage and/or a scan or photo of the receipt)

Upload a file or drag and drop.

JPG, JPEG, PNG, GIF, PDF, Doc, Docx, Heic, WebP, AVIF, BMP, TIFF, PPT, PPTX up to 10MB

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